In the evolving landscape of NDIS service providers, it’s important to identify a service that genuinely aligns with and supports the individual needs of participants. While many providers may appear similar, offering “person-centred” care and tailored support, Riverlink distinguishes itself through a unique approach that prioritises holistic, goal-oriented services. Here’s a deeper look into how Riverlink’s approach sets us apart from the rest.
1. Goal-Oriented Approach
Other Providers:
Typically, many providers start by looking at the available funding before considering the needs or preferences of the participant. They then attempt to fit the services within the constraints of this funding, which can sometimes lead to a mismatch between what is offered and what is genuinely needed.
Our Approach at Riverlink:
At Riverlink, we invert this process by focusing first on the individual’s goals. Our initial step involves a detailed discussion with both the participant and their carer to outline their aspirations and needs. From here, we create a bespoke NDIS plan that truly reflects these goals. Funding considerations come later, ensuring they support the established objectives rather than dictate them. This approach not only tailors support more effectively but also empowers participants by placing their goals at the forefront of their care plan.
2. Continuous Improvement
Other Providers:
Once a support plan is set, it’s common for providers to follow the outlined services without frequent reassessment, potentially leading to outdated approaches that no longer meet the participant’s evolving needs.
Our Approach at Riverlink:
We believe in the power of evolution and adaptation. Riverlink’s support plans are dynamic documents, reviewed ever 6 months, to ensure they continuously align with the participant’s changing circumstances and aspirations. This method of continuous reassessment and improvement ensures that our support is always relevant and effectively contributing to the participant’s progress and well-being.
3. Holistic Support that Includes Carers
Other Providers:
The focus often lies solely on the participant, with service logistics being the main concern. While this ensures that participants receive direct services, it can overlook the crucial role and well-being of carers, who are fundamental to the participant’s support network.
Our Approach at Riverlink:
Understanding the pivotal role of carers, Riverlink’s strategy encompasses not just the participant but also those who care for them. Our holistic approach considers the well-being of both parties, offering services like transport for school holiday programs to ease logistical burdens on carers. By supporting carers, we enhance their capacity to provide effective care, creating a supportive environment that benefits all involved.
Prioritising the Needs and Goals of Our Participants
Riverlink’s commitment to a goal-oriented, continuously improving, and holistic approach makes it a standout choice among NDIS providers. By prioritising the actual needs and goals of both participants and their carers, Riverlink ensures that each individual can not only meet their goals but also improve their overall quality of life. If you’re seeking a provider that truly considers your needs and adapowers you to achieve your potential, Riverlink is the answer. Reach out to us today.
